by Joyce Smith
Since first opening in Belton in early 2018, Hawaiian Bros Island Grill has built such a loyal following it now has five area restaurants. And two more are coming soon.
Founders and brothers Cameron and Tyler McNie recently announced plans to expand to Shawnee. Now they are adding a location in the Restaurant Pavilion at Ward Parkway Center, 8805 State Line Road, for an early 2021 opening.
So the Ward Parkway location will have two double-sided kitchen lines — two for dine-in orders and two for to-go orders. The goal will be for customers to place their orders and receive them in about 90 seconds.
“I definitely think we were well positioned for this time. Our food travels well, the speed we can make it, it’s affordable,” said Scott Ford, who became president of Hawaiian Bros earlier this year. “We do a crazy amount of curbside.”
Hawaiian Bros offers a traditional Hawaiian Plate Lunch with a scoop of white rice, a scoop of macaroni salad and a protein.
Other menu items include its signature Huli Huli chicken (marinated in teriyaki sauce and grilled fresh), Spam Musubi (rice and seared Spam glazed in teriyaki sauce and wrapped in dried seaweed), and Pacific Island Salad with Huli Huli chicken, mandarin oranges and chow mein noodles.
Customers can top off their meal with another popular order, Dole Whip, a fat-free, dairy-free, gluten-free soft-serve frozen dessert.
Area locations are in Belton, Lawrence, Lee’s Summit, North Kansas City and Overland Park. The Shawnee restaurant, at 11600 Shawnee Mission Parkway, also is scheduled to open in early 2021.
In addition, Hawaiian Bros recently opened a ghost kitchen — offering delivery and takeout only — in Garland, Texas, and it also has two ghost kitchens in the Chicago area.
The owners plan to open 15 to 20 brick-and-mortar restaurants in the next 18 months, mostly in Texas but about one-third planned for the Kansas City metro and Omaha.
Ford had previously been with Boston Market and Applebee’s International Inc. before serving as president of Goodcents Franchise Systems Inc. in De Soto for eight years.
WHAT’S NEW/EVENT FAQ
Ward Parkway Center has reopened to the public with added safety and social distancing measures.
With the City of Kansas City Missouri on the path to recovery, Ward Parkway Center has worked on our plan to safely reopen the shopping center. The health and safety of its retailers, guests and employees remain to be the top priority and the center has implemented many new social distancing and community safety measures recommended by the City of Kansas City Missouri Health Department.
Kansas City Mayor, Quinton Lucas has extended the State of Emergency to January 16, 2021 as of the City of Kansas City Missouri 10th Amended Order. This order requires all employees or visitors to any place of public accommodation must continue to wear face coverings in an area or while performing an activity which will necessarily involve close contact or proximity to co-workers or the pubic where six feet of separation is not feasible.
What is the mask requirement for Kansas City Missouri?
Under the current emergency order, all Kansas Citians must wear a face covering or mask while indoors in an area of public accommodation when the physical distancing requirement of 6 feet cannot be met. These spaces include, but are not limited to, grocery and retail stores, special events, and public transit.
Exceptions to the face covering requirements are as follows:
- Minors, though Centers for Disease and Control and Prevention (CDC) guidance recommends that all individuals over the age of two wear masks.
- People who have disabilities that:
- Prevent them from comfortably wearing or taking off face coverings.
- Prevent them from communicating while wearing face coverings.
- People who have respiratory conditions or breathing trouble.
- People who have been told by a medical, legal, or behavioral health professional not to wear face coverings.
- People who are seated in a restaurant, tavern, or bar and are engaged in consuming food or drink while adequately distanced from other tables.
Why is the city requiring masks or facial coverings to be worn?
The CDC recommends that all individuals over the age of 2 wear masks in public settings and when around people who don’t live in their household. Numerous studies have found that masks help reduce the transmission of COVID-19.
What are additional guidelines restaurants, taverns, and bars should follow to ensure safety?
- Patrons who are exhibiting symptoms should not be allowed to dine.
- Employees who are exhibiting symptoms shall not be allowed to work.
- All patrons are to be seated while eating and/or drinking. Six-foot distancing shall be maintained between tables, except when bench seating is fixed, and six-foot social distancing shall be maintained between different parties, as measured from back of chair to back of chair. This includes booths, which may necessitate closing off every other booth space in certain layouts.
- Buffet style food service is not permitted. In addition, all self-service food operations are not permitted.
- All employees are required to wear protective face coverings when in all areas open to the public.
- All dining surfaces, including tables, chairs and highchairs must be cleaned and sanitized between customers.
- Cleaning and sanitizing of frequently touched surfaces like doors, door handles, service counters, restrooms and waiting areas must be completed at a minimum of every 90 minutes.
- Patio and outside dining service is allowed with social distancing of six feet between parties; however, no food preparation may take place outside the City-permitted kitchen.
- Restaurants must adhere to all requirements set forth in the Kansas City Missouri Food Code, including handwashing frequency, employee health guidelines and proper sanitization of surfaces.
- Restaurants are encouraged to continue carry-out, delivery and drive-thru services if feasible, to minimize contact among people.
- Restaurants are strongly encouraged to maintain a log of all customers who spend more than 10 minutes seated at the establishment. Logs are to be kept for 30 days at the establishment before discarding/deleting. Log records will be kept confidential and will only be used to aid efforts to notify customers and staff about potential COVID-19 exposure.
- Patrons of restaurants are encouraged to wear protective face coverings while in the restaurant unless seated at a table.
- Single-service menus that can be thrown away after one use are encouraged, but if cost-prohibitive, all menus are to be cleaned and sanitized between every customer.
What are general guidelines businesses can follow to keep employees and customers safe?
- Require all employees and customers to wear masks or other face coverings.
- Allow employees to maintain at least six feet of distance from each other and customers as much as feasible.
- Implement sick leave policies which allow any employee who shows any signs of COVID-19 infection (fever, cough, shortness of breath) to remain home until at least 3 days after symptoms have abated.
Send home any employee who exhibits COVID-19 symptoms while at work.
- Provide easily accessible hand sanitizer for employees and customers.
- Encourage employees to regularly wash their hands with soap for at least 20 seconds.
- Regularly disinfect commonly used surfaces such as door handles, counters, and payment terminals.
- Limit cash exchanges.
What are the penalties for non-compliance of this order?
Violations of any provision of this order constitutes an imminent threat, creates an immediate menace to public health, and shall be considered a violation of Section 50-155 of the City’s Code of Ordinances. These can include fines, orders to suspend business operations, and other penalties.
How will this emergency order be enforced?
The order will be primarily enforced by the Health Department, with support from other city regulatory agencies such as the Kansas City Police and Fire Departments and the City’s Regulated Industries Division. If your business is informed that it must shut down by someone who claims to represent the city but does not have credentials identifying them as such, please contact the police department.
If you are being forced to work in conditions without appropriate PPE, please contact the Health Department’s Environmental Health Division through email or calling 816-513-6315.
Can public facing businesses refuse service to customers who are not wearing masks?
Yes. The Health Department strongly recommends businesses which require close customer/employee interaction to refuse service to customers who do not wear masks. All businesses can refuse entry and service to customers who are not wearing masks.
I have a question that isn’t covered by this FAQ. How can I get an answer?
We encourage everyone to review the extended State of Emergency proclamation in its entirety. If that does not resolve your question, please contact the City’s 311 service.
Ward Parkway Center, has remained focused on deep sanitation throughout the center. We introduced hospital – grade sanitation machines to increase cleanliness and productivity of the common area, restrooms and corridors. We have installed on all restroom doors with StepNpull, to allow for handsfree opening and we have installed touchless water faucets in all public restrooms in the common areas.
As expected, the shopping experience is a bit different for guest the next time you visit. As Ward Parkway Center prepares to meet the needs of the local community, we are taking the following steps to place health and safety above all else:
*Encouraging social distancing throughout the center, using signage and decals to help customers practice social distancing.
- Retailers and restaurants have reconfigured their spaces to accommodate the 6-foot social distancing recommendations.
- Restructuring common areas to safely provide comfort and enjoyment with proper social distancing.
- Turning off drinking fountains
- Install hand sanitizer stations throughout the center to ensure employees and guest have access as needed
- Providing masks and gloves for employees
- Offering disposable masks for guests, upon request.
The center has also implemented an aggressive disinfecting regimen on top of its already rigorous cleaning schedule. Housekeeping and security partners, have added additional hours and equipment for cleaning and sanitizing throughout the day as well as after hours, with a focus on high-touch points and high- traffic surfaces.
Ward Parkway Center has reopened as of May 8, 2020. Some retailers will be operating under alternate hours with curb side and carry out plans in place for customers to place orders over the phone and pick up in -store.
*Hours: Monday – Saturday 10 am – 9 pm
Sunday noon – 5:30 pm.
*Holiday hours will vary. Some stores have alternate hours.
Below is a link to an incredible video of an historically accurate replica of Ward Parkway Shopping Center as it was in the 1990’s. Thanks to Travis Hicks for allowing us to share this.